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SATI Art Terms of Service

Article 1 [Purpose] These terms and conditions ("Terms") govern the rights, obligations, and responsibilities between Wana Company ("Company") and users regarding the use of SATI Art ("Service") provided by the Company.

Article 2 [Definitions] The definitions of terms used in these Terms are as follows. Terms not defined in this Article shall follow the guidelines specified on separate pages of the service website and relevant laws, or, if not specified, common industry practices.

1. "Company" refers to Wana Company, the developer of "SATI Art - Mind Muscle Resilience Training."

2. "Service" refers to all digital content and related services provided by the Company through various wired and wireless devices, including mobile applications and websites.

3. "User" refers to both members and non-members who access the mobile application or website to use the Service provided by the Company.

4. "Member" refers to a user who has entered into a service contract with the Company, received an ID, and continues to use the paid or free services provided by the Company.

Article 3 [Posting, Explanation, and Amendment of Terms]

1. The Company posts these Terms on the mobile application and website for easy access by users.

2. These Terms become effective when the user agrees to them upon membership registration.

3. The Company may amend these Terms if necessary. In such cases, the Company will post the amended Terms online at least seven days before the effective date. If the amendments disadvantage the user, the Company will provide a minimum of 30 days' notice.

4. Users have the right to reject the amended Terms. If a user disagrees with the amendments, they may discontinue the Service and terminate the service contract (withdraw membership). If the user continues to use the Service after the effective date of the amended Terms, it will be deemed that they have agreed to the amendments.

Article 4 [Provision and Modification of Services]

1. The Company provides digital content and related services through mobile applications and websites.

2. Paid and free services provided by the Company will continue to be available until the subscription period ends, even if canceled. If a user subscribes during a free trial period, the remaining free period will be forfeited.

3. If the Company is unable to provide the Service due to business or technical difficulties, it will notify users via the website or direct communication.

4. The Company may modify or discontinue the form, function, and design of the Service if necessary. In such cases, individual notices may not be provided, but if the changes disadvantage users, the Company will notify them through the Service or direct communication.

5. The Company is responsible for compensating users for any damages incurred due to changes or discontinuation of the Service unless it proves the absence of intent or negligence.

Article 5 [Provision of Information and Advertising]

1. The Company may display advertisements to maintain the Service, and users agree to the exposure of such advertisements while using the Service.

2. The Company is not responsible for any loss or damage incurred by users due to their participation in, communication with, or transactions with third-party advertisements.

3. The Company may request additional information from users for service improvement and service introduction purposes, which users may choose to provide or decline.

4. The Company may send advertising information regarding personalized services, product recommendations, events, and promotions via email, SMS, push notifications, or phone calls. Users can opt out of such notifications at any time.

Article 6 [Service Suspension]

1. The Company may temporarily suspend the Service due to maintenance, replacement, malfunctions, or communication disruptions. In such cases, users will be notified according to Article 10. If prior notice is not possible, the Company will notify users afterward.

2. The Company may conduct regular maintenance for the provision of the Service, and the schedule will be announced in advance.

3. If the Company discontinues the Service due to business restructuring, discontinuation, or mergers, it will notify users according to Article 10 and compensate them under the initially presented conditions. If no compensation standards are specified, users will be compensated in cash or goods equivalent to their remaining points or credits.

Article 7 [Collection of Information]

1. The Company may store and retain all user-written content within the mobile Service.

2. The Company may collect and use user device settings and specifications to improve mobile service quality and program stability.

Article 8 [Membership Registration]

1. Users register as members by agreeing to these Terms and applying for membership, which the Company must approve.

2. The Company may reject membership applications in the following cases:

   • If the applicant has lost membership eligibility under Article 8, Section 3, and has not received re-approval after three years.

   • If the applicant uses another person's identity for fraudulent purposes.

   • If the registration contains false information, omissions, or errors.

   • If technical issues make registration significantly difficult.

3. The membership contract is established when the Company's approval is received by the user.

Article 9 [Membership Withdrawal and Termination]

1. The Company may restrict or suspend membership in the following cases:

   • If false information is provided during registration.

   • If a user fails to pay for purchased goods or services.

   • If a user disrupts another's service use or engages in fraud.

   • If a user violates laws or these Terms.

2. If a user repeats violations within 30 days or fails to correct them, the Company may terminate their membership.

3. The Company will notify the user before termination and provide a minimum 14-day period for objections.

Article 10 [User Notifications]

1. The Company may notify users via the email address specified in advance.

2. For general notifications, the Company may replace individual notices with announcements posted on the website for at least one week. However, significant matters affecting individual transactions will be notified separately.

Article 11 [Service Contract and Payment Methods]

1. Users may apply for paid services using the following methods:

   • Bank transfers, credit/debit cards, direct deposits, electronic currency, mileage points, gift certificates, phone payments, and other approved methods.

2. Some services may be available for free for a limited period.

3. If payment is not completed, the service application may be rejected or postponed.

4. If payment fails, the Company will attempt to collect it again. The billing date may change based on the updated payment information.

Article 12 [Refunds and Termination]

1. Users may request termination and refunds according to app store or Google Play policies by submitting a request via email (develop@vanacom.com).

2. Refunds are available within seven days of purchase if the service has not been used.

3. Refunds for "lifetime access" subscriptions are only available within 30 days of purchase.

4. The Company may deduct processing fees from refund amounts based on applicable policies.

5. If users violate service terms, they may not be eligible for refunds.

Article 13 [Limitation of Liability] The Company is not liable for service disruptions due to force majeure, user negligence, external security breaches, or third-party network failures.

Article 14 [Dispute Resolution] The Company operates a complaint resolution center and prioritizes handling user complaints. Users may seek dispute mediation through the Fair Trade Commission or related bodies.

Article 15 [Governing Law and Jurisdiction] Legal disputes between the Company and users shall be governed by the laws of South Korea and resolved in a competent court under civil litigation laws.